CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Senior Scrum Engineer - Remote. Join us and support CSAA IG in achieving our goals!    
Your Role: A Senior Scrum Engineer leads Agile cadence across IT workstreams, ensuring active participation and clear communication. They remove impediments, manage the backlog in collaboration with Engineering Leaders, BRMs, and Business Stakeholders, and support documentation. Additionally, they drive multiple Agile teams through backlog refinement, planning, development, testing, and release, while supporting program-level planning and reporting to align with delivery goals.
Your work:

• Leads the Agile cadence activities within the Scrum framework, ensuring participation from team members and key stakeholders

• Facilitates discussion, decision-making, and conflict resolution

• Removes impediments or guides the team to remove impediments by finding the right personnel

• Develops and manages team-level and workstream-level release and sprint plans

• Monitors, reviews, and maintains the sprint and product backlog in coordination with Analysts, BRM and Business Stakeholders

• Develops internal and external communication strategies to improve transparency

• Maintains visual progress metrics and dashboards indicating velocity, burn-down, etc.

• Supports teams in adopting advanced Agile practices and mentors less experienced Scrum Engineers

• Coaches' teams in Agile practices and ceremonies to improve team maturity and performance

• Serves as a coach to other Scrum Engineers to support Agile adoption and delivery

• Ensure workstream-level metrics are produced on time and are available to all levels in the organization

• Review workstream-level metrics and provide fact-based insights into what is occurring across delivery; recommend changes to address issues.

• Partner with Delivery Leader to identify and support any delivery changes needed across the team

• Ensure all go/no-go processes are managed with Business and IT using factual metrics to support readiness decisions

• Holds all leads accountable for supporting monthly release processes

Required Experience, Education and Skills

• Bachelor's degree in business, MIS or Computer Science or equivalent experience.

• 5 + Years of Experience in Agile Methodologies with a minimum of three years in the Sr. Scrum Master or Scrum Coach role.

• 5 + Years of Experience in Project management or software development management experience

• Experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Gamesal skills

• Expertise with agile methodology and frameworks inclusive SAFe, LeSS, etc.

• Expertise with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

• Demonstrated confidence and professionalism in approach.

• Ability to adapt quickly to changing priorities, assignments, and roles

• Ability to make decisions

• Ability to communicate your ideas and solutions in simple language (business jargon not needed) to your team, and executives

What would make us excited about you? 

• CSM (Certified SCRUM Master) PMP (Project Management Professional) or ACP (Agile Certified Practitioner) certification    

• 10+ Years of Experience in related professional experience

• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects) 

• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 

• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area  

• Travels as needed for role, including divisional / team meetings and other in-person meetings 

• Fulfills business needs, which may include investing extra time, helping other teams, etc 

CSAA IG Careers   
At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  
Join us if you... 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 


• COMMIT to being there for our customers and employees. 

• CREATE a sense of purpose that serves the greater good through innovation.  

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!Read more about what we offer and what it is like to be a part of our dynamic team at [https://careers.csaa-insurance.aaa.com/us/en/benefits](https://careers.csaa-insurance.aaa.com/us/en/benefits)  
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact [TalentAcquisition@csaa.com](mailto:TalentAcquisition@csaa.com).  
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs. 
CSAA Insurance Group is an equal opportunity employer. 
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. 
Must have authorization to work indefinitely in the US.  
Please note we are hiring for this role remote anywhere in the United States with the following exceptions:  Hawaii and Alaska.
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