Job#: 2057467
Job Description:
Title: Mainframe Operations Analyst
Location: San Antonio, TX (Downtown)
Schedule: Onsite Monday through Friday / two shifts - 6:30am-3:30pm OR 3pm-11pm
Job Type: 6-12 month contract to permanent
Interview Process: 1-2 rounds virtual
As aMainframe Analyst,youare our troubleshooter. In this role, you will use your effective communication and problem-solving skills to troubleshoot and resolve job abends. By turning data into insights, you will help us improve production procedures that impact lines of business and customer relationships. More than that, this role is about constant improvement and doing so with our signature all-win approach in mind.
What you'll do:?
- Demonstrate strong communication and problem-solving skills, fluency in JCL, and attention to detail
- Possess the ability to troubleshoot and resolve job abends, including determining restart points, file cleanups, and necessary adjustments to file allocations or dispositions
- Understand file structures, file types, space allocations, and how to create and manage generation data sets
- Proficient in navigating tools like TSO, CICS, Roscoe, and mainframe scheduling systems, including handling complex job schedules and executing utilities for problem resolution
- Familiarity with change control processes and tools such as JIRA, ServiceNow, mainframe console operations, and directing lower-level operators in tasks
- Ability to multitask, improve documentation and processes, cover shifts when needed, attend meetings, and remain on call 24/7 for problem resolution
- Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
- 4+ years of experience in mainframe operations, job scheduling, or a similar role
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
- Knowledge of change control processes and tools like JIRA, ServiceNow, and Change Management systems
- Ability to recognize and resolve potential issues
- Strong verbal and written communication skill
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
