Process Design Analyst at Apex Systems, Inc. in Richmond, VA

Job#: 2077497

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client in the Financial Services Industry. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Process Design Analyst

Location: Richmond, VA

Duration: 12 Month Contract (potential to extend to 18)

Pay Rate: $70-75 per hour

Responsibilities:

- Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

- Performs monitoring and testing of controls, identifying issues and control improvements for remediation

- Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

- Manages the performance and productivity of team members that conduct quality inspection reviews

- Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

- Apply operational excellence mindset through simplifying, transforming and continuously improving processes.

- Assess business functions and identify key business processes; ensure processes are fit for purpose

Skills:

- Data and Trend Analysis

- Monitoring, Surveillance, and Testing

- Quality Assurance

- 10 years in business or technology experience

- Ideally 2+ of those years focused in business Process Management (BPM, Six Sigma, Lean experience a plus)

- Understanding of Infrastructure Technology functions and processes

- Working knowledge of process based technology framework (such as Infrastructure Technology Library (ITIL)). Certification a plus.

- Understanding of Technology Services and how the IT processes support the lifecycle of the services

- Working knowledge of COBIT or other best practice. Certification a plus.

- Demonstrated ability to think strategically and execute tactically. Strategic thinker with the ability to challenge the status quo, drive change, design innovative solutions and deliver results

- Understand what, why and how the work gets done and translate to process inventory, to include pain points, cost, resources, non-value add activities, and hand offs

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

EEO Employer

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.