Job Summary
Freewheel's Product and Partnerships Solutions Group serves at the nexus between technical and business solutions team. The team employs an analytic, innovative and highly collaborative approach in providing best-in-class services and forward-looking business solutions to the top partners in the Television industry. We seek a lead solutions engineer responsible for exemplifying best practices in 3p partner integrations; improving process and strategies to meet team objectives; and acting as the key technical expert in the rollout of Freewheel's programmatic solutions to 3p partners. Based on the broad purview, this individual must be able to implement technical solutions independently, develop strategies to meet team objectives, develop processes, lead complex projects, delegate to other team members, communicate with partners, clients and internal stakeholders. They will act as an advocate for the serviceability of Freewheel programmatic partnerships internally and in-market. The candidate will engage regularly with Partnerships, Product Management and Services teams. The ideal candidate has previous experience working on programmatic solutions. This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.Job Description
Scope and validate new partner integrations providing innovative solutions to meet the specific needs of Freewheel clients' newest and most demanding business requirements
Successfully lead projects through identification and delegation of tasks/activities to other team members supporting the project
Identify opportunities for improving process, make recommendations, implement changes through automation of activities and mentor junior team members to improve processes
Quickly ramp up on FreeWheel's programmatic offerings as that will be the primary area to support
Familiar with partner technology and conducting rapid integrations; adept at developing standardized methods for integrating partner technology with Freewheel, and establishing standardized support strategies
Ensure timely and successful integrations through managing internal and external stakeholders
Act as liaison between Partnerships, Product Solutions, Product Management, and Engineering for providing guidance and feedback on product usage, gaps and needs
Participate in strategic discussions to improve team operations and performance by contributing ideas and insights
Oversee and recommend changes in operational strategies, policies, and procedures to improve efficiency
Onboard and train new members of the team, and supervise temporary workers such as gigs
Provide trusted expertise and feedback on internal projects to improve product usage and customer service
Design and provide trainings on advanced topics to internal teams, and occasionally to our clients and partners
Provide timely, technical support and problem resolution for escalated questions from account team, partnerships team and services team
About You:
Experience in the online advertising/internet marketing or video/television advertising technology in a client-facing capacity
Candidates with FreeWheel experience will be prioritized
Strong technical skills and familiarity with scripted programming languages, SQL, TCP/IP communication, CURL, etc., as applicable to product area of focus
Strong client-facing communication skills, with the ability explain product functionality, technical design and limitations at the client's executive level as well as to developers or other client experts
Demonstrate a track record of exemplary software implementation and systems integration skills
Proven ability to drive large-scale projects with open collaboration, strong leadership and careful attention to customer requirements
Demonstrate an understanding of the value of the FreeWheel product suite and the ability to work in conjunction with the Project Management, Support Engineering and Account Management groups to devise strategies for Enterprise level solutions
Ability to evaluate customer requirements and lead in the determination of internal priorities
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Strategy Development; Problem Solving; Stakeholder Management; Technical Integrations; Team Mentorship; Business Process Development
Salary:
National Pay Range: $76,831.07 USD-$180,072.83 USD
Additional Range: This job can be performed in New York with a Pay Range of $96,038.84 - $158,464.09
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
