Who We Are

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals.SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.

What You'll Do

The Workflow Coordinator is responsible for the workflow of the mail team that includes distributing work assignments, troubleshooting problems with Xerox high-speed printers and mail equipment, as well as tracking work assignments.

(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

• Track and update all work assignments for mail team members
• Set mail dates
• Manage the sorting and distribution of special handling items
• Ordering of supplies
• Manage mismatched checks
• Troubleshoot problems with batches sent to Solimar
• Communication with Xerox and other vendors for technical support regarding issues that arise with machines
• Facilitate and track hand matching check process
• Document new and existing procedures as necessary.
• Training team members on new and existing procedures.
• Other duties or special projects as assigned including those covered under the Residual Processing Specialist - mail team job description.

What You'll Need

We want to make sure you're successful. To be considered, you must have:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Demonstrate effective skills in the use of PC applications
• Must have knowledge of all related tasks of dept.
• Customer service oriented, dealing with difficult situations and performers.
• Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds, both internally and externally.
• Able to communicate effectively in English, both orally and in writing.
• Able to use PC applications.
• Detail oriented.
• Able to work under pressure.
• Ability to lift 30-45lbs.
• Hold yourself and others accountable for a high level of performance and integrity.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Must be detail oriented.
• Able to prioritize, organize and coordinate multiple tasks under daily deadlines.
• Capable of taking direction from more than one supervisor.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA's sole discretion.
• Must be available and willing to work extended hours per day or per week, including weekends as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.

MINIMUM QUALIFICATIONS:

Education and/or Experience:

• High School diploma or equivalent.
• Experience using MS Word.

Certificates, licenses, and/or registrations: N/A

TESTING REQUIREMENTS:

• Basic skills: Spelling, math, grammar and filing - passing score: 76%
• Typing test 35 WPM
• Microsoft Word and Excel tests (basic, intermediate and advanced) - passing score: 76%

What You'll Get

We are a great place to work because we offer:

• The position pays $30.28 an hour along with excellent employee benefits and perks.
• Colleagues that are passionate about what we do and how they contribute to our mission
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan
• Employee discounts and perks