This role is a dedicated team player knowledgeable in developing processes, procedures, guidelines, and standardization. Research and gather requirements for monitoring, design, build, test, and implementation with efficiency, and create a dramatically better overall customer experience.
Responsibilities:
- Acts with advanced knowledge of the implementation and maintenance of our clients IT Infrastructure.
- Applies advanced skills in multiple technical areas such as Containerization, Automation, Cloud Platforms, Hardware/Software Administration, Enterprise Architecture & Best Practices, and Security & Compliance to improve operational reliability and IT maturity.
- Partners with Enterprise Architecture, maintaining the strategy and vision of AAG's technology systems and ensuring alignment of forward-looking strategies and roadmaps.
- Takes initiative to research, develop, and communicate technology roadmaps, opportunities, and constraints to IT leadership.
- Applies industry best practices to the continuous process improvement life cycle that drives operational excellence.
- Participates in the team's On-Call rotation schedule.
Experience & Education
- 2 years of technical IT experience, or related area.
- High school diploma or equivalent.
- Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
- Experience with datacenter environments (AD, VMware, Citrix, NetApp, Cisco, F5, SCCM, etc.).
- Experience with hosted cloud environments (Azure, AWS, Google, etc.).
- Experience with enterprise operating systems (Windows Server, Windows 10, Enterprise Linux, etc.)
- Experience implementing automation, effective monitoring, and infrastructure-as-code.
- Ability to automate our operational processes as needed, with accuracy and in compliance with our security requirements, all while ensuring that all meet our customer service standards and reduce errors.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred Skills:
- Experience with Agile methodologies, system development lifecycles, and DevOps best practices.
- Experience applying ITIL and IT process best practices.
- Experience conveying knowledge to diverse groups of people, such as classes, brown bag meetings, or seminars to ensure a consistent application of standards is established.
- Effective communication skills (e.g., verbal, written, and listening).
Job-Specific Leadership Expectations:
- Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
The target hiring compensation range for this role is $36 to $43.75. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
