Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Job Summary:

The System VP of Children’s Administration provides strategic leadership to the Children’s service line at the system level in partnership with the system physician lead as part of a dyad. The system service line leader will be responsible for: strategy development and local entity strategy support, service line growth planning, strategic coordination of MD hiring, program prioritization, technology assessment, opportunity development, coordination of system marketing efforts, market share data assessment and new market development, assessment of local entity performance against annual goals. This role will focus on ensuring exceptional administrative efficiency, financial performance, regulatory compliance, patient-centered processes, and continuous quality improvement across the Children’s care continuum. This leader ensures strict adherence to established policies and procedures, ensuring the entity’s conduct aligns with the highest standards dictated by applicable laws, regulations, sound business practices, and our Code of Conduct.

Description of Job Duties:

Children’s Administration

• Develop a long-term vision for the Children’s service line program that aligns the organization's goals and objectives. Collaborate with entity clinical and operational leaders to develop this vision and anticipate and respond to evolving trends in Children’s care.
• Support local entities in all administrative aspects of Children’s care delivery across the service line, including (but not limited to) seamless patient flow, care models, resource utilization, and performance goal achievement.
• Develop the Children’s program's system budget, analyze financial performance, identify cost-saving efficiencies, and implement revenue growth strategies.
• Ensure strict adherence to all federal, state, and local healthcare regulations, accreditation standards (e.g., Joint Commission, ACR), and internal policies. Drive continuous quality improvement initiatives to enhance patient outcomes, safety, and satisfaction throughout the Children’s program.
• Leverage data analytics to track key performance indicators, identify areas for improvement, and implement data-driven solutions to optimize operational efficiency, expand market share, and improve clinical outcomes.
• Identify and pursue opportunities for expanding Children’s services, including new service lines, clinical research initiatives, community partnerships, and strategic affiliations.
• Champion the adoption of innovative technologies and processes to streamline operations, enhance patient experience, and improve data management within the Children’s program.
• Foster a culture of collaboration, accountability, and patient-centered care.

Leading People

• Leads people toward meeting the organization's vision, mission, and goals.
• Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
• Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally.
• Delegates’ responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility.
• Leads in a deliberate and predictable way and operates with transparency.
• Treats sensitive or confidential information appropriately.
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Manages and resolves conflicts and disagreements in a constructive manner.

Leading Change

• Acts as a catalyst for organizational change. Influences others to translate vision into action.
• Brings about strategic change, both within and outside the organization, to meet organizational goals.
• Establishes an organizational vision and implements it in a continuously changing environment.
• Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Deals effectively with pressure and remains optimistic and persistent, even under adversity.
• Recovers quickly from setbacks.
• Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization.
• Capitalizes on opportunities and manages risks.
• Takes a long-term view and builds a shared vision with others.

Results Driven

• Exceeds organizational goals and customer expectations.
• Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Holds self and others accountable for measurable, high-quality, timely, and cost-effective results.
• Delivers high-quality services and is committed to continuous improvement.
• Fosters a culture of safe and compassionate patient care.
• Makes well-informed, timely decisions, even when data are limited, or solutions produce unfavorable results.
• Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services.
• Leads the budgeting process.
• Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.

Qualifications

Education

• Master's degree in healthcare administration, Business Administration, or related field.

Experience

• Requires 12 years of progressively responsible experience in healthcare operations, including 10 years of leadership focus on Children’s or a similarly complex service line.

Knowledge, Skills and Abilities

• Comprehensive knowledge of healthcare systems, operational models, resource management, patient flow optimization, and staffing principles.
• In-depth knowledge of Children’s care delivery models, multi-disciplinary care coordination, treatment pathways, and evolving trends in Children’s.
• Proven skills in managing complex operations, optimizing workflows, ensuring resource allocation, and driving efficiency throughout the Children’s care continuum.
• Ability to address complex operational challenges, make data-driven decisions and implement solutions effectively.
• Demonstrated ability to achieve operational and financial targets, enhance patient experience, and drive quality outcomes.
• Ability to think creatively, identify opportunities for service line expansion, explore new technologies, and enhance the Children’s program.

Other Information

Job Details

Legal Employer: STATE

Entity: Shared Services

Organization Unit: NC Children's Hospital Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.