Job Description

Job Summary:

Responsible for performing clinical and professional pharmaceutical work in the review, processing, compounding, and dispensing of prescribed medications, drugs, and supplies needed for patient care. Receives and makes phone calls related to patient care and prescription processing.

Job Responsibilities:

Completes patient records/charts, including initial patient assessment, medication profiles, care plans, initial opening patient notes and continuing patient progress notes.
Reviews and supervises the work completed by pharmacy technicians engaged in all areas of the prescription process including processing, mixing/compounding, labeling, packaging, and claim submission of prescriptions and pharmaceuticals/supplies.
Completes patient counseling in compliance with clinical program protocols and adhere to and counsel patients in compliance with REMS programs; documents any and all interactions with patients and prescribers in the appropriate systems according to protocol; answers questions and provides information to patients on drug interactions, side effects, dosage, administration and storage of prescriptions and supplies.
Reviews patient demographics and prescriptions to assure appropriate therapy for the patient, accuracy of dose, and determines formulas, ingredients, and medications/administration supplies needed for optimal patient outcomes; process, prepare, fill and compound medications, using standard formulas and processes such as weighing, measuring, mixing ingredients, and sterile aseptic preparation of IV solutions where applicable.
Follows established procedures concerning security of controlled substances, prescriptions, and supplies, disposal of hazardous waste materials, and security and disposal of aseptic compounding, and quality assurance, where applicable.
Participates in the coordination of care to meet patient outcomes/goals including, initial referral, medication review and selection, assessment of medication delivery system, coordinated care conferences, patient care plans, compliance programs and discharge of patients from services.
Other responsibilities as judgment or necessity dictate.

About Walgreens Boots Alliance

Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 175-year heritage of caring for communities.

A trusted, global innovator in retail pharmacy with approximately 12,500 locations across the U.S., Europe and Latin America, WBA plays a critical role in the healthcare ecosystem. Through dispensing medicines, improving access to pharmacy and health services, providing high quality health and beauty products and offering anytime, anywhere convenience across its digital platforms, WBA is shaping the future of healthcare in the thousands of communities it serves and beyond.

WBA employs approximately 311,000 people, with a presence in eight countries and consumer brands including: Walgreens, Boots, Duane Reade, No7 Beauty Company and Benavides. The Company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. In fiscal 2024, WBA scored 100% on the Disability Equality Index for disability inclusion.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits

More Company information is available at www.walgreensbootsalliance.com.

External Basic Qualifications

BS in Pharmacy or Pharmacist Degree from an accredited educational institution
Current Pharmacist license as granted by the appropriate state licensing authority.
Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
2 years' work experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Excellent written/verbal communication skills and interpersonal skills with the ability to lead, motivate, coach and provide feedback to team members.

Preferred Qualifications

1 year work experience as a practicing pharmacist in a call center environment, mail service, long term care, or specialty pharmacy setting
Strong attention to accuracy, detail and quality with proven problem-solving skills
Basic skills in Microsoft Office suite of products.

We will consider employment of qualified applicants with arrest and conviction records.