Job Description

Our company is a global healthcare company dedicated to improving health and well-being through our innovative health solutions. We are seeking a Payments Operations Specialist to manage our corporate payment operations and ensure smooth execution of payment processes across various functions globally.

Position Summary:
The Payments Operations Specialist is responsible for overseeing the execution of our company's Corporate Card Programs and other payments initiatives across multiple regions. This role involves coordinating with different departments such as Sourcing, Procurement, Finance, and Treasury to ensure effective day-to-day operations.

Key responsibilities:

Program Management:

• Manage the implementation and daily operations of corporate card programs in collaboration with local country teams across various regions.

• Monitor and report on program metrics and work to reduce corporate card delinquency rates.

Stakeholder Engagement:

• Provide support to management and engage with local/regional stakeholders to address inquiries and provide data and reports related to payments operations.

• Collaborate with internal departments including Finance, Treasury, and Compliance to facilitate smooth operations.

Cardmember Support:

• Educate cardmembers through written communications and onboarding sessions, addressing any card-related inquiries as the primary point of contact.

Operational Efficiency:

• Identify opportunities for improving operational efficiency within payment processes and assist in implementing these improvements.

Reporting and Data Management:

• Maintain accurate records and prepare regular reports on payment operations to share with key stakeholders.

Education:

• Bachelor's degree in business administration, Supply Chain Management, Finance or similar.

Required Experience and Skills:

• Minimum of Two (2) years in corporate card administration, business analysis, finance, or a related operations role.

• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.

• Excellent communication skills with the ability to effectively collaborate with team members and stakeholders across different regions.

• Proven capability to prioritize and execute tasks efficiently in a dynamic environment.

Preferred Experience and Skills:

• Experience in pharmaceutical-related payments operations and knowledge of corporate card programs.

• Basic knowledge of payments categories is beneficial.

• Project Management experience

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NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

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Requisition ID:R327352