At FordDirect, our emphasis on diversity is much more than words. We encourage you to be yourself. We open our minds and doors to all walks of life, respecting and celebrating the uniqueness within each of us. We value the voice and contributions of all team members.

THE DIVERSITY OF OUR TEAM DRIVES US, INSPIRES US, AND MAKES US PROUD TO CALL FORDDIRECT HOME.

FordDirect is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email FDHR@forddirect.com.  

THIS POSITION IS FOR A REMOTE BASED, INDEPENDENT CONTRACTOR. 

Job Summary   

The Specialist, SuccessFactors is responsible for serving as an SME and system administrator for SAP SuccessFactors HCM modules.

Essential Functions

1. Provide ongoing technical knowledge and internal consultation on SuccessFactors HCM product suite.
2. Maintain and manage day-to-day operations of SuccessFactors modules, annual talent cycles and special projects.
3. Support module owner with process implementation, improvement, and new configurations.
4. Manages ongoing system configuration, testing, and deployment across Employee Central, Recruiting, Onboarding 2.0, Performance, Goals, Development, and Recruiting modules.
5. Troubleshoot and resolve system performance issues.
6. Manage tickets for system issues and enhancement requests with implementation partner(s).
7. Conduct quarterly enhancement testing and validate system upgrades, patches, and new releases.
8. Create, maintain, and update system admin procedures, process documentation, and user resource guides. 
9. Conduct audits in a consistent and timely manner and take actions to remedy issues.

% Travel Required (Approximate): Minimal

Qualifications At FordDirect, we believe in diversity as a strength. You're encouraged to apply even if your experience or background doesn't precisely match the job description.  Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.
 

Experience

• SAP SuccessFactors EC, Recruiting, and PM/GM experience (5+ years)
• HR talent management process experience (5+ years).
• Managing and maintaining confidential and sensitive information (5+ years)
• Project management experience (5+ years).
• HRIS and/or system integration experience (5+ years).
• Technical writing experience (5+ years).

Skills, Knowledge, and Abilities

• SAP SuccessFactors HCM systems configuration (business rules, workflows, MDF objects, RBP, etc.) and administration knowledge.
• Knowledge of Human Resources talent management processes, principles, and theories.
• Proactively problem-solve and multitask while maintaining composure and attention to detail.
• Follow-through mindset to uphold a ‘close the loop’ culture.
• A positive approach to serving customers and providing exceptional customer service.
• Ability to demonstrate good judgment, high ethics, and project a professional image.
• Ability to work independently and as a collaborative team member with a positive ‘can do’ attitude.
• The drive to identify and seize opportunities for continuous improvement as business needs change.
• Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline-driven environment.
• Exceptional interpersonal and business communication skills (written, verbal, listening).
• Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).

Education

Bachelor’s degree in technology, business systems, or related field or equivalent combination of work experience and education.

SAP SuccessFactors EC, Recruiting, and PM/GM Expert accreditations (ONB, development and compensation, highly desirable).

Note to Third-Party Agencies  FordDirect accepts resumes only from employment businesses/agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, FordDirect employees or hiring managers. FordDirect will not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies for vacancies posted on this site.