Please submit your cover letter and resume to be considered for this role.
About the Membership Department
The Met's Membership program is one of the largest in the world and includes more than 135,000 loyal members from around the globe. Members give $90 to $50,000 annually and collectively contribute more than $30M per year. The Membership program is experiencing rapid growth and change as it rebounds from the pandemic, innovates its operations, and prioritizes diversity, inclusion, equity, and access.
The Patron Program team within the Membership Department focuses on the identification, cultivation, and stewardship of over 2,000 Patron households that give between $2,500 to $50,000 a year, raising around $6.5 Million in revenue annually. While the Patron Program has been successful it has not returned to its pre-pandemic revenue, and only recently The Met has formed a dedicated team focused on growing and stewarding this group.
GENERAL STATEMENT OF RESPONCIBILITIES & DUTIES
As the Patron Program Coordinator, you will report to the Deputy Chief Officer for Patrons and provide vital administrative and programmatic support for the Patron Program at The Metropolitan Museum of Art. You will help to ensure the timely completion of acquisition and renewal campaigns to all levels of Patrons. You will support the Patrons team and Membership Events teams for all Patron-level events and programs. You will work closely with colleagues in the Institutional Advancement department for effect donor communication and stewardship. You are highly organized and a self-starter who excels both at database work and in face-to-face interactions.
PRIMARY RESPONCIBILITIES & DUTIES
Provide overall administrative assistance to the Patrons Program, which raises $6.5M annually.
Assist with Patron acquisition and retention efforts, by ensuring timely renewal letter deployment and administrative support around all acquisition and lapsed recapture campaigns.
Support Patron events in coordination with the Membership Events Team, including creating preparatory materials.
Maintain Patron materials on a rolling basis, including the Patron Events calendar, the Patrons Circle and Leadership Circle brochures, and other publications as needed.
Provide administrative and database support for the Deputy Chief Officer for Patrons, including scheduling meetings, pulling reports/lists, and tracking meeting notes in Tessitura.
Update Leadership Circle Recognition Board annually for installation in the Great Hall.
Liaise with Patrons at events and over the phone/email in coordination of private tours, meetings, and other logistical services.
Work with the Institutional Advancement Operations Team and specifically the Associate of Patron Services as needed to facilitate Patron renewals, card requests, and other customer service inquiries.
Perform other duties as assigned.
REQUIREMENTS & QUALIFICATIONS
Bachelor's degree, or equivalent experience.
2-3 years of relevant experience working with members, donors, or patrons
Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) is required.
Knowledge of the NYC art world preferred
Exceptional verbal and written communication skills
Highly organized and a self-starter
Experience with Tessitura or similar fundraising software is preferred
Ability to work occasional nights and weekends as needed
COMPENSATION RATE:
$34.00 / Hourly
The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors.
