Job Summary
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include examples of how your past work experience is applicable to this position.
Job Summary
The College of Arts, Sciences, and Education seeks an Administrative Assistant Intermediate who will provide administrative support to faculty, students, and the general public.
This position will report to the Associate Dean.
Responsibilities*
Administrative Support
- Provide general administrative support for students, staff, and faculty on various matters via phone/email/walk in requests (e.g., registration, registration correspondence, form retrieval, first point-of-contact; phone line requests; escort campus vendors such as the shredder and water person to the different offices.); connect inquirers with appropriate campus resources.
- Compose correspondence and prepare requested documents and reports from data retrieved from the student, human resources, financial, and other online systems. (eg; assist with scholarship processing; tracking exit exam completion)
- Respond to more complex inquiries; provide answers; attach links/files; forward inquiry to appropriate office/faculty/staff.
- Complete, track, and submit forms in accordance with UM-Flint procedures. (eg; background check processing; building access requests)
- Proofread documents and reports check for correct spelling and grammar, ensure that format policies are followed, and recommend revisions.
- Maintain copiers and their service contracts
- Keep relevant procedures up to date
- Stay up to date on business systems, equipment, and tools
- Process financial transactions and requests as needed
- Work on special projects as needed
Front Desk Support
- Serves as backup receptionist during others planned vacations and other leaves of absence,
- Provide support by communicating in person, by telephone, or e-mail to handle general inquiries and direct faculty, students, and the general public.
- Greet visitors; handle their inquiries/complaints and direct them to the appropriate person according to their needs.
- Answer telephones; give information to callers, take messages, or transfer calls to appropriate individuals
Faculty & Student Support
- Assistance with scanning/copying/printing when on campus
- Responsible for class cancellation signage when on campus
- Mail sorting
- New faculty onboarding
- Work with faculty to process and maintain Compliance with Children on Campus policies
- Support maintenance of key inventory/distribution
- Notify staff and faculty of policy and procedural changes or newly implemented systems relevant to position
- Serve as support for events as needed
Required Qualifications*
- High school diploma or equivalent
- 2 or more years of office administrative support experience
- Experience with customer service
- Demonstrated experience in Google products including storage/retrieval systems
Why Work at U-M Flint?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.
- Many choices for comprehensive health insurance.
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses.
Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff flier.
For tuition support information can be found at: https://www.umflint.edu/hr/ benefits/
Information about our vision, mission and values can be found at: https://www.umflint.edu/ chancellor/leadership-mission- vision/
University of Michigan-Flint - Plan for Diversity, Equity and Inclusion
The University of Michigan-Flint's DEI plan can be found at: https://www.umflint.edu/dei/.
The University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.
Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.
Modes of Work
Hybrid:
The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes here.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
